FAQs

How long before I receive my orders?

Expect to receive your orders in less than a week from when you placed the order. Pre-ordered items may take more time since our bags are meticulously handcrafted by the best local artisans ensuring the highest quality for our customers.

What is your return policy?

Pure World has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Are Hemp bags durable?

Hemp is one of the strongest and most durable of all natural textile fibers. You could say it gets better with age! According to research, hemp has a stronger tensile strength than steel. Safe to say that Pure World bags are durable.

Are Pure World bags and accessories all sustainable?

Yes. All Pure World bags and accessories are sustainably made from high-quality and durable Hemp canvas.

What materials are used in making the bags and accessories?

Pure World Bags and accessories are made with 100% organic and sustainable hemp canvas with high-quality and durable hardware.

What is Hemp?

Hemp (Cannabis sativa), also called industrial hemp, plant of the family Cannabaceae cultivated for its bast fiber or its edible seeds.

Hemp is sometimes confused with the cannabis plants that serve as sources of the drug marijuana and the drug preparation hashish. Although all three products contain tetrahydrocannabinol (THC), a compound that produces psychoactive effects in humans, the variety of cannabis cultivated for hemp has only small amounts of THC relative to that grown for the production of marijuana or hashish.

Is hemp safe?

Hemp is known to be one of the most environmentally friendly and safe fabrics. Its fibers are breathable and biodegradable while also being hypoallergenic. As the cultivation process doesn’t involve harmful chemicals, hemp materials are safe to use and wear – while being kind to your skin and the environment.

Are Hemp materials legal?

Hemp fabric is legal. There is a common misconception that there are questions about the legality of the fabric. It’s legal to use hemp to produce items like clothing. The legalization of hemp in the United States has seen an increase in its production, while other countries allow its production with a license. 

Do Hemp bags smell?

Hemp canvas does not retain the smell of the plant because of its natural wicking. You do not have to worry about the smell another benefit of using hemp products is because of their natural antimicrobial and antibacterial properties that resist mold and mildew.

What is the difference between hemp textiles to traditionally used materials (i.e. Polyester, Nylon, PVC, etc.)

Hemp material is stronger compared to traditional textiles and it's also sustainable and eco-friendly, unlike the traditional textiles which are produced using plastic and crude oil that sheds microplastics that contaminate our water.

Do you sell gift cards?

Yes. Gift cards are available for purchase with the lowest denomination of $10 up to $200. If you need a higher denomination, simply send us a message and we will work something out for you.

What is Pure World?

Pure World is a sustainable adventure brand that offers a range of products such as bags and apparel made from hemp, a renewable and eco-friendly material. Our mission is to provide adventure enthusiasts with high-quality, durable, and environmentally responsible products to support their outdoor pursuits while minimizing their ecological footprint.

Why choose hemp as the primary material for your products?

Hemp is a highly sustainable and eco-friendly material. It requires minimal water and pesticides to grow, making it an environmentally responsible choice. Additionally, hemp products are naturally durable, breathable, and biodegradable, making them perfect for adventure gear that lasts while being gentle on the planet.

Are your products 100% hemp or blended with other materials?

Our products are primarily made from hemp fibers, but we may occasionally blend hemp with other natural and eco-friendly materials to enhance performance and durability while maintaining our commitment to sustainability.

What adventure products does Pure World offer?

Pure World offers a diverse range of adventure products, including hemp backpacks, duffel bags, tote bags, pure packs, wallets, and more. Our products are designed to be functional, stylish, and sustainable for all kinds of adventures.

Are your products suitable for all weather conditions?

Yes, our hemp-based products are designed to withstand various weather conditions. Hemp is naturally resistant to mold, mildew, and UV rays, making it an ideal choice to handle different climates and terrains.

How do you ensure the quality of your products?

At Pure World, we take quality seriously. Our products go through rigorous testing to ensure they meet our standards for durability, performance, and sustainability. We source our materials from trusted farmers and work closely with manufacturers who share our commitment to ethical and eco-friendly practices.

How do you contribute to sustainability beyond using hemp?

We are dedicated to promoting sustainable practices in all aspects of our business. Besides using hemp as a primary material, we support ethical manufacturing processes.

Are your products cruelty-free and vegan?

Yes, our products are cruelty-free and vegan. Hemp is a plant-based material, and we do not use any animal-derived components in our production processes.

Where can I purchase Pure World products?

You can find our products on our official website (www.pureworldshop.com

What makes hemp clothing durable?

Hemp fibers are among the strongest natural fibers, making hemp clothing highly durable and long-lasting. 

Do you ship internationally?

Yes, we ship some of our products worldwide. Please check our International Shipping page if our products are available in your location.

How can I contact Pure World's customer support?

For any inquiries or assistance, you can reach out to our customer support team through the "Contact Us" section on our website or via email at admin@pureworldshop.com. We'll be more than happy to help you with any questions or concerns.

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